We are committed to ensuring that your privacy is protected and understand the need for appropriate protection of all personal information provided by you to us. This Privacy Policy has been created in order that you understand the importance that we attach to this issue and our commitment to ensure that we comply with UK legislation in this area.
Where required providing personal details, you consent to the collection, use and retention of your personal information for our legitimate business purposes as explained and set out in this Privacy Policy.
We collect, use and retain information about you in order to operate our property management software as it is required to conduct our business effectively.
We maintain appropriate security standards and procedures in relation to the collection, use and retention of your information in order to prevent unauthorised access or disclosure. Should you contact us, our security procedures mean that we may request proof of identity before we are able to disclose any information to you.
We do not disclose your personal information to any third party without your consent except when necessary in relation to any supply of products and/or services by us to you or in order to protect against fraud or any other crime (usually by providing such information to a reputable information reporting organisation) or in the event that we sell our business then to the purchaser of that business.
We may in addition from time to time share non-personal, non-individual information in aggregate form with third parties for business purposes, for example we may tell our business partners the number of customers in certain demographic groups who purchased our software. This does not involve the disclosure of any personal information which can identify any particular customer in any way.
Your information is disclosed to our employees, agents and representatives on "a need to know" basis and we confirm that all such persons understand the importance of client confidentiality and privacy.
We do our best to ensure that all information held relating to you is kept up-to-date, accurate and complete. Data populated by you is your sole responsibility and any changes to any aspect of your personal data should be updated directly in the software by you.
If you have any questions or comments about our Privacy Policy, please contact us on info@thelinenquarter.co.uk and we will endeavour to respond as soon as possible.
We regularly review the linenbank.co.uk website for GDPR compliance and make updates as appropriate. The website uses the HTTPS protocol and is in addition otherwise currently compliant.
Like most websites, we use cookies.
Cookies are small pieces of data that websites store in their visitors' web browsers. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as "cookies". Cookies help to improve our services and give you a better experience. For example, they can show us which pages people visit most often, and which are not getting as much attention.
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. You may wish to remove or not use cookies from our site, however doing so may mean that our site will not work as you would expect.
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however, will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.
If you provide us with your email address we may send you emails, either in reply to specific enquiries (such as one made using a contact form) or if you have opted in to our email newsletters. You have the ability to opt out of any of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.
These services provide social buttons and similar features which we use on our website - such as the "Like" and "Tweet" buttons.
To do so we embed code that they provide and we do not control ourselves. To function, their buttons generally know if you're logged in; for example Facebook uses this to say "x of your friends like this". We do not have any access to that information, nor can we control how those networks use it.
Social networks therefore could know that you're viewing this website, if you use their services (that isn't to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer, such as the web browser you use and the screen resolution. All of that information is anonymous - so we don't know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
Any data collected by Google Analytics that is associated with cookies, user identifiers or advertising identifiers is retained for a period of up to 26 months.
You can learn more about Google Analytics or opt out if you wish.
You have legal control over your personal data, and so you may at any time:
* get a copy of any personal data we hold about you
* have any incorrect, inaccurate or incomplete data corrected
* ask that personal data be erased when it's no longer needed
* ask that your data is not used for marketing purposes
If you need to do so then please get in touch with us using the details below.
If you have any questions about this privacy policy or your personal data, please write to us by email to info@linenbank.co.uk
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